ARRIVAL & DEPARTURE
Check-in: From 14:30 to 22:00.
Check-out: until 12:00
We’ll do our best to accommodate special requests whenever possible.
TRAVELING WITH CHILDREN?
Our property and many of our wellness programs are child-friendly, making your stay smooth and enjoyable for the whole family.
PAYMENT & CANCELLATION (DIRECT BOOKINGS)
Cancellation: Free up to 14 days before arrival. Please note that after this period, if you cancel, modify or do not attend, 20% of the total amount of your reservation will be charged.
How to cancel: You can use the link in the confirmation email to cancel your reservation.
Prepayment: A 20% prepayment is required to confirm your reservation. This ensures your room and dates are fully secured.
TAXES & SERVICE FEES
VAT / Taxes: Room rates already include 6% VAT, so there are no surprises.
City Tax: A city tax of €2 per adult per night applies.
Accommodation Service Fee: Not applicable — we keep things simple and transparent.